Terms of Service

This website is operated by Wolf Supplies Ltd, trading as British Stair Nosing (britishstairnosing.co.uk). Throughout the site, the terms “we,” “us,” and “our” refer to Wolf Supplies Ltd, operating under the trading name British Stair Nosing. By accessing or using any part of our website, including the information, tools, and services provided, you agree to comply with and be bound by the following Terms of Service. If you do not agree with any part of these terms, you may not use this website or any of its services.

By visiting our site or making a purchase, you engage in our “Service” and agree to these Terms of Service, including any policies referenced or linked herein. These terms apply to all users of the site, including visitors, customers, merchants, and content contributors.

Please read these terms carefully. If these Terms of Service are considered an offer, acceptance is strictly limited to these terms. Any new features or tools added to our store will also be subject to these Terms. You can review the latest version of our Terms of Service on this page. We reserve the right to modify or update any part of these Terms by posting changes here. It is your responsibility to check for updates. Continued use of the site after any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

SECTION 1 – ONLINE STORE USAGE

By using our site, you confirm that you are at least the legal age of majority in your region, or that you have given consent for any minor dependents to use this website.

You must not use our products or services for illegal or unauthorized purposes, or violate any applicable laws, including intellectual property regulations.

Any violation of these Terms will result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmission over various networks or changes to meet technical requirements. Credit card information is always encrypted during transfer.

You may not reproduce, duplicate, copy, or exploit any part of the Service without our express written permission.

SECTION 3 – WEBSITE CONTENT

We do not guarantee that all information on this website is accurate, complete, or current. The material is for general informational purposes and should not be solely relied upon for decision-making.

We may update content at any time, but are not obligated to do so. Monitoring changes on the site is your responsibility.

SECTION 4 – SERVICE MODIFICATIONS & PRICING

Product pricing is subject to change without notice. We also reserve the right to modify or discontinue services at any time without prior notification.

We are not liable for any such changes, suspensions, or discontinuations.

SECTION 5 – PRODUCTS & SERVICES

Some products may be available exclusively online and in limited quantities. These are subject to our Refund Policy.

We strive to display products and colors as accurately as possible, but cannot guarantee exact visual accuracy across all screens or devices.

We may limit sales to particular regions, persons, or jurisdictions and reserve the right to discontinue any product at any time.

We do not warrant that any product or service will meet your expectations.

SECTION 6 – BILLING & ACCOUNT ACCURACY

We reserve the right to cancel or limit orders at our discretion. This includes orders placed using the same account, payment method, or delivery address.

You agree to provide accurate, current, and complete order and account information. For full details, refer to our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that are not monitored or controlled by us.

These tools are provided “as is” and we do not accept any liability related to their use.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party content or services. We do not endorse or take responsibility for their accuracy, quality, or reliability.

SECTION 9 – USER FEEDBACK & SUBMISSIONS

Any feedback, suggestions, or content submitted by users may be used by us without restriction. We may remove content that is unlawful, offensive, or in violation of rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & INACCURACIES

Occasionally, the site may contain errors or omissions related to product descriptions, pricing, availability, or promotions. We reserve the right to correct any such errors without prior notice.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for unlawful, abusive, or harmful purposes. Any misuse may result in the termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of the site will be uninterrupted, secure, or error-free. All products and services are provided “as is” without warranties.

We are not liable for any direct or indirect damages resulting from your use of our site or services.

SECTION 14 – INDEMNITY

You agree to indemnify British Stair Nosing and its affiliates against any claims or damages arising from your violation of these Terms.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining terms will continue to be valid.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by either party. We may terminate your access at any time for violations of these terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and us, superseding any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Continued use of our website after any changes constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

If you have questions regarding these Terms of Service, you can contact us at:

Customer Service Hours:
Mon - Fri: 
9:00 to 5:00 pm GMT

Email:
 sales@britishstairnosing.co.uk
Phone: 
+447398998101

BUSINESS INFORMATION:
British Stair Nosing is operated by Wolf Supplies Ltd,
a company registered in United Kingdom.


Company Number: 
16070029
Address: 
121 Woodfield Road, Balsall Heath,
Birmingham, England, B12 8TE, United Kingdom